Suffolk Onboard is a county-wide service designed to make travel more accessible and easier to navigate for residents.
Delivered by Suffolk County Council, it provides clear, practical support for individuals who may need assistance planning journeys or building confidence using public and community transport.
Whether helping someone understand local bus routes, access concessionary travel, or identify suitable transport options, the service plays an important role in reducing isolation and improving access to employment, education, and essential services.
It is a straightforward but valuable resource that supports independence through informed, accessible travel.
Coverage:
- Suffolk-wide (including Ipswich and surrounding areas)
Support Offered:
- Journey planning and travel advice
- Information on buses, trains, and community transport
- Help for older people or those with additional needs to travel independently
- Guidance on discounted travel and concessionary passes